Privacy Policy

Effective Date: July 2, 2026 · Last Updated: July 2, 2026

Mobi Times ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information about you when you visit mobitimes.in, contact us via WhatsApp, purchase our device personalization products, or otherwise interact with our services.

Our registered office is at Mahatma Gandhi Road, Spencer Junction, Palayam, Thiruvananthapuram, Kerala 695001, India.

1. Information We Collect

1.1 Information You Provide Directly

1.2 Information Collected Automatically

1.3 Information from Third Parties

2. How We Use Your Information

3. Sharing Information with Meta and Other Advertising Partners

Conversions API notice: We use Meta's Conversions API to share limited conversion event data (such as when you view a product, initiate checkout, or complete a purchase) with Meta Platforms. This helps us measure the performance of our advertising on Facebook, Instagram, and WhatsApp, and deliver more relevant ads to you and similar audiences.

Specifically, we may share the following with Meta:

Meta processes this data under its own Data Policy. You can control how Meta uses your data by visiting Meta Accounts Center.

4. Sharing with Service Providers

We share data with trusted third parties only as needed to run our business:

We do not sell your personal data to any third party.

5. Legal Disclosure

We may disclose information when required by law, court order, or valid governmental request; when we believe disclosure is necessary to protect the rights, property, or safety of Mobi Times, our customers, or the public; or as part of a business transfer (e.g., merger or acquisition), with appropriate safeguards.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for essential functions (e.g., keeping you signed in) and for analytics (e.g., understanding how visitors use our site). We may also use tracking pixels from advertising partners including Meta Pixel.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.

7. Your Rights

Under India's Digital Personal Data Protection Act, 2023 (DPDP Act), and where applicable, other data protection laws, you have the following rights with respect to your personal data:

To exercise any of these rights, contact us using the details in Section 12.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Order and transaction records are typically retained for seven years for tax and audit purposes. Marketing preferences are retained until you unsubscribe or request deletion.

9. Data Security

We implement administrative, technical, and physical safeguards to protect your data, including encryption in transit (HTTPS), access controls, and secure storage. No system is perfectly secure, and we cannot guarantee absolute protection, but we work to minimise risk.

10. Data Deletion Requests

To request deletion of your personal data:

Note: some data may be retained where required by law (e.g., invoicing and tax records) or for legitimate business purposes (e.g., fraud prevention).

11. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can delete it.

12. Contact Us

For any questions, concerns, or to exercise your rights under this policy, contact us at:

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and revise the "Last Updated" date at the top. We encourage you to review this policy periodically.